Vision and values
NPE's vision and values
Our vision: Focus on the patient
Our values: Considerate, informative and quality-aware
In our work, we seek to be:
Considerate – We will meet patients with openness, understanding and respect. We will provide personal and individual assistance and follow-up. We will demonstrate our trust in the patient, so that the patient is assured safe and confident.
Informative – We will work actively to inform the public about the patient injury scheme. Our activities must be visible, easily accessible and well known. Our communication with patients, the health service and others must be good and constructive.
Quality-aware - All levels of the organisation must be characterised by openness, expertise and efficiency. This will ensure that patients receive swift and correct outcomes.