Strategic objectives

NPE’s strategy for the organisation during the period 2019 - 2023 is set out below.

Print Bokmål | Nynorsk | 9. October 2019

Primary strategic goals

We will cut case processing times by simplifying the way in which we work.

We use our time efficiently

We do this by:

  • prioritising tasks and development initiatives which offer value for money
  • streamlining every aspect of the processing of patient injury claims
  • streamlining the work of all units
  • giving users a responsibility to contribute more during the application process
  • creating an open culture of cooperation

We use our expertise in an innovative and solution-oriented manner

We do this by:

  • developing expertise and sharing knowledge in a systematic manner
  • creating a culture for giving and receiving feedback
  • taking the lead role, being courageous as regards change and management
  • actively supporting innovative initiatives
  • building the expertise we will need in the future

We have efficient and goal-oriented decision-making processes

We accomplish this by:

  • strengthening the decision-making capabilities of executive officers
  • delegating tasks and decisions
  • communicating decisions clearly and plainly

We use appropriate digital tools

We do this by:

  • simplifying existing solutions
  • building digital expertise
  • adopting new digital tools