Privacy and cookies

NPE complies with the Personal Data Act and regulations relating to confidentiality and emphasises the privacy and integrity of compensation claimants.

Print Bokmål | Nynorsk | 25. July 2018

1. Cookies
2. Privacy
3. Purpose
4. Consent
5. Relevance
6. Right of access
7. Archives act

1. Cookies
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By using npe.no you consent to us storing cookies locally in your web browser.

Most web browsers are set up to accept cookies automatically, but you can change the settings so that cookies are not accepted. This might result in npe.no not functioning correctly. The same settings let you chose which web pages to accept cookies from, including third parties that are affiliated with the web pages. You can also choose to be notified every time a new cookie is stored.

2. Privacy
We require information in order to consider the claims we receive. Relevant information is predominantly medical information which is generally confidential.

For the calculation of compensation we also require other information, including relating to the financial and work situation.

The Personal Data Act covers all information and assessments that can be linked to an individual when collected, recorded or stored.

3. Purpose
The basis for the consideration of claims is the Act of 15 June 2001 no. 53: The Act on compensation for patient injuries, etc. (Patient Injury Act). The purpose of considering the claim and obtaining and recording personal data is to investigate and determine whether the compensation claimant is entitled to compensation as a result of patient injury.

4. Consent
The rules relating to consent, providing information to the registered person and rights of disclosure under the Personal Data Act shall also apply to NPE.

NPE requires consent in order to consider the claim, record personal data and obtain sufficient and relevant information. We will obtain information after such consent has been granted. The information you need to give your consent can be found in the claim form. Consent for the collection of information is voluntary, but without such consent we will not be able to obtain information or consider the claim. Please refer to Sections 2(7), 8 and 9 of the Personal Data Act.

The Director of NPE will be responsible for the compensation claims that are reported. Each individual patient will deal with a claims manager who will be responsible for the investigation of and for settling the claim. In most cases, a medical specialist will be able to assess the claim based on all the available information.

5. Relevance
The information that is obtained must be adequate and relevant and professionally justified. NPE is committed to ensuring that the information that constitutes the basis for the decision is of the best possible quality. Among other things, this means that only relevant information will form the basis for the consideration of the claim. Please refer to Section 11 of the Personal Data Act.

6. Right of access
Compensation claimants shall have right of access to their own claim: During the administrative procedure, the compensation claimant will receive a copy of relevant information and assessments made in connection with the claim. If you have a claim with us, you will be entitled to information about the information we hold and how such information is secured. Please refer to Section 18, 19 and 20 of the Personal Data Act.

Compensation claimants can contact us if they feel that information is incorrect and should be corrected, or if there is new information to supplement information relating to the claim, please refer to Section 27 of the Personal Data Act.

7. Archives Act
The rules set down in the Archives Act concerning the storage of information apply to the claims managed by us. This means that information is generally archived for 25-30 years before being transferred to the National Archives. The rules set out in Section 28 of the Personal Data Act shall apply to the deletion of information. If you have any questions concerning the deletion of personal data, please contact your claims manager.

The rules concerning integrity, access and confidentiality as set down in the Personal Data Act shall apply to all personal data relating to the claims, please refer to Section 13 and 14 of the Personal Data Act.