The treatment provider's response deadline

NPE imposes a non-negotiable deadline of five weeks for requests for information from treatment providers. The reason for this deadline is to ensure that NPE offers a quicker casework turnaround period.

Print Bokmål | Nynorsk | 19. January 2016

NPE imposes a non-negotiable deadline of five weeks for requests for information from treatment providers. The reason for this deadline is to ensure that NPE offers a quicker casework turnaround period.

It is important that we receive all medical records as soon as possible. We also ask for comments from treatment providers so they can provide us with information about the events of the case.

If no statement or documentation has been forthcoming by the end of the five-week deadline, the case will be considered on the basis of the patient's account and the documentation that was enclosed with the injury report.