Important information about patient injury cases

Here you will find information about key aspects of our case handling of compensation claims related to patient injuries, as well as matters that are relevant for you as a healthcare professional.

Communication with the patient

Openness is the key word in any context associated with patient injuries. Our best advice to health care personnel is to be open with respect to what has happened.

How to write a statement

It is important that the healthcare provider assesses the treatment that was given. Below you will find guidance on how to write a statement as the healthcare provider concerned in the case.

Opplysninger fra behandlingsstedet

Vi ønsker også meningen til behandlingsstedet, og trenger relevante journalopplysninger fra behandlingsstedet som erstatningssøker klager på. Det har stor betydning for saksbehandlingstiden at dere oversender dette så raskt som mulig.

When a patient incurs an injury

It is NPE’s job to provide an unbiased investigation into claims for compensation received from patients. We normally reach our decisions on the basis of medical records and statements submitted by the patient, the treatment provider and external and internal experts.

Kan helsepersonell bli saksøkt direkte?

Som hovedregel vil personer som får en behandlingsskade søke erstatning i NPE. I noen ytterst få tilfeller, ser vi at de saksøker helsepersonell direkte. Dette er det en viss åpning for i lovverket.